Shipping & Delivery Policy

At Chitra Fashion, we want to ensure a seamless and delightful shopping experience for all our valued customers. Here's our Shipping & Delivery Policy to guide you through the shipping process and provide clarity on delivery timelines:

1. Shipping Locations: We currently offer shipping All Over India.

2. Processing Time: Once you place an order on our website, our team will process it within 1-2 business days. Please note that processing time may be slightly extended during peak seasons or promotional periods.

3. Shipping Methods: We work with reliable shipping partners to ensure your orders are delivered safely and promptly. The shipping methods available for your order will be displayed during the checkout process.

4. Shipping Costs: We provide Shipping on All orders above ₹599. Shipping costs are calculated based on the destination and the total weight of your order. You can view the shipping charges at the checkout before finalizing your purchase.

5. Estimated Delivery Time: The estimated delivery time will vary depending on your location. On average, you can expect your order to be delivered within 3-7 business days after the processing period. Please note that remote locations may experience slightly longer delivery times.

6. Order Tracking: Once your order is dispatched, we will provide you with a tracking number via email or Whatsapp (if you provided your phone number during checkout). You can use this tracking number to monitor the status of your shipment and receive real-time updates on its whereabouts.

7. Delivery Attempts: Our shipping partners will attempt to deliver your package to the provided shipping address. If the delivery is unsuccessful, they may leave a notification for you to reschedule the delivery or provide instructions for package pickup.

8. Delivery Delays: While we make every effort to deliver your order within the estimated timeframe, some factors beyond our control, such as weather conditions, customs delays, or unforeseen circumstances, may cause delivery delays. In such cases, we will keep you informed and work diligently to resolve any issues.

9. Split Shipments: In some cases, if your order contains multiple items, they may be shipped separately to expedite the delivery process. Rest assured, you will be provided with individual tracking numbers for each package.

10. Delivery Confirmation: Once your order is successfully delivered, we encourage you to check the package carefully and ensure that everything is in excellent condition. If you encounter any issues, please contact our customer support team within 48 hours of receiving the order.

If you have any further questions or require additional assistance regarding our Shipping & Delivery Policy, please don't hesitate to reach out to our customer support team at kumar@chitrafashion.in or [provide your store's phone number]. We are here to help!

Thank you for choosing Chitra Fashion. We appreciate your trust in us and look forward to serving you with the finest women ethnic wear and excellent customer service. Happy shopping!